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From your account you can start a new order, manage existing orders or update your account information.
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Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
All prices based on normal operating hours of 7:00am to 5:00pm Monday through Friday while full classes are in session. Events booked outside these hours may incur additional costs.
Chartwells Catering will assume cancellation of events when the University closes due to inclement weather.
Events should be planned as early as possible with the Catering Department Manager.
Required notice:
Catered Events……………………………………..….7 Business Days
Student Menu & Pick Up Orders…………………….…..5 Business Days
Final Counts/Cancellations..…………………………...3 Business Days
Minimum guest number for a catered event is ten people. We must receive your final guest count three business days before the event or you will be charged for the last guest count received. In the event that you exceed your final guest count, you will be charged for the actual number of guests served.
Notification of cancellation is required three business days prior to the event. If a cancellation occurs after this time, any unrecoverable costs incurred while preparing for the event will be billed to the cancelling party. Cancellations left on voice mail will not be accepted.
Waitstaff for served functions are available at an additional cost.
A minimum of 1 server per 25 guests will be required for served events.
· Servers are booked for a minimum of 4 hours at $152, $38 per additional hour during regular business hours.
· Chefs are booked for a minimum of 4 hours at $152, $40 per additional hour during regular business hours.
· Bartenders are booked for a minimum of 4 hours at $152, $38 per additional hour during regular business hours.
Tablecloths are included for food and beverage tables only. Non-food tables provided by request at an additional cost of $3.95 or 7.95 per cloth. Please refer to the “Service Items” menu to order additional linen.
Custom floral arrangements and centerpieces are available at an additional charge. Please contact us for orders no later than 3 business days prior to your event.
If equipment is missing upon pick-up of your event a replacement cost will be added to your bill.
If available, University departments and students may borrow equipment for events related to campus activities. Groups must sign out and accept financial responsibility for all equipment loaned.
Please contact John Beck at (860) 465-5565 for room reservations.
Invoices incurred for catering events are due within 30 days of receipt of the invoice. Outside groups may be required to pay 50% of the bill prior to the event with the balance due immediately after the event. All non-tax-exempt groups will be charged Connecticut Sales Tax. Please contact the catering office for more information.
